Why isn't my free gift showing as €0 at checkout?Updated 5 days ago
A few things to check before completing your order:
Common reasons the discount isn't applying:
- Your qualifying subtotal is under €150 — gift cards don't count toward this total, and discounts on other items can bring you below the threshold
- The gift style wasn't added to your cart before checkout — it can't be applied to a completed order
- A non-eligible style was added — only the Bikini, High Waist Bikini, Thong, Shortie, and Boyshort qualify
Still not working? Reach out to our team at [email protected] before you check out and we'll take a look.