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Why isn't my free gift showing as €0 at checkout?Updated 5 days ago

A few things to check before completing your order:

Common reasons the discount isn't applying:

  • Your qualifying subtotal is under €150 — gift cards don't count toward this total, and discounts on other items can bring you below the threshold
  • The gift style wasn't added to your cart before checkout — it can't be applied to a completed order
  • A non-eligible style was added — only the Bikini, High Waist Bikini, Thong, Shortie, and Boyshort qualify

Still not working? Reach out to our team at [email protected] before you check out and we'll take a look.

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