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wool& EU

We price our products without the markup that you see at most other clothing companies. That way, you know you&#x2019;re getting a fair price, whenever you buy from us. The only deals you&#x2019;ll see from us are our <a href="https://eu.wooland.com/collections/sale" target="_blank" rel="noopener noreferrer">sale section</a>, <a href="http://eu.wooland.com/collections/stock-up-save" target="_blank" rel="noopener noreferrer" style=" text-decoration: none !important;" id="isPasted">Stock Up and Save</a>, and a holiday customer appreciation gift.

We price our products without the markup that you see at most other clothing companies. That way, you know you’re getting a fair price, whenever you buy from us. The only deals you’ll see from us are our sale section, Stock Up and Save, and a holiday

Do you offer discounts or have sales?

Orders & Shipping

What is your return policy?

What is your holiday return policy?

How do I return or exchange a wool& item?

How long does the returns and exchange process take?

Can I get a return credit refunded?

How can I track my refund?

How do I receive and use a gift card?

Returns & Exchanges

How do you ship and when can I expect my item?

What are your holiday shipping cut-offs?

Can I edit or cancel my order?

Will I be responsible for duties and taxes?

How do I add a gift receipt?

Can I use a reward code and gift card code on one order?

Do you ship outside of Europe?

What packaging does my shipment arrive in?

Can I get a price adjustment?

Where can I learn more about the 30 day challenge?

Where can I find style inspiration for my challenge dress?

I forgot to take a photo during my 30 day challenge. Will you still accept my submission?

I purchased the dress from a secondary seller. Am I eligible for the challenge?

I bought my dress last year. Can I use it for the 30 day challenge?

How do I wash and care for my dress throughout the challenge?

Can I alternate between multiple wool& dresses during the 30 day challenge?

I already participated in the 100 Day Dress Challenge. Can I participate in the 30 day challenge?

If I love my first 30 days and want to keep going to 100 days, can I get both rewards?

I’ve finished my 30 days. What are the next steps?

I wore my dress for 45 days. Does that mean my reward is €45?

Can I participate in the 30 day challenge later this year?

Can the children in my life also participate in the challenge?

How can I use my gift card after completing a challenge?

Can I use a dress that I didn't purchase at full price?

30 day challenge

Where can I learn more about the 100 day challenge?

I forgot to take a photo during my 100 day challenge. Will you still accept my submission?

What are some tips for caring for my dress throughout the challenge?

Can I alternate between two or more wool& dresses during this challenge?

Will I be able to get a second reward if I do the 100 day challenge again?

What are my next steps when I finish the challenge?

When will I receive my €100 gift card?

I started my 100 day challenge but I can't finish. Can I shorten it to a 30 day challenge?

100 day challenge

Challenges

Why do you use nylon in your wool blends?

Where can I learn about your different wool blends?

Our Fabrics

Need help?

How do I collaborate with you?

How can I request a new product or feature?

How do I remove myself from your email or SMS list?

Get In Touch

Do you have a brick and mortar store?

Where are your garments made?

Are your garments made from non-mulesed wool?

Our Brand

What is a Woolmark certification?

What is superwashed wool and do wool& products use superwashed wool?

How do I wash and care for my wool& garment?

How do I store my wool& garment?

How do I find my perfect fit?

Are your products OEKO-TEX® or ISO certified?

What is the UPF for your garments?

Our Products

Do you offer discounts or have sales?Updated 2 months ago