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wool& EU

Start your return at eu.wooland.com/apps/returns with your order number and zip code or email. You can:<ul data-start="229" data-end="343"><li style="font-size: 16px;">Return for a refund (&#x20AC;8 fee per order)</li><li style="font-size: 16px;">Return for a gift card</li><li style="font-size: 16px;">Exchange for a different size, color, or style</li></ul>Return shipping<ul data-start="366" data-end="740"><li style="font-size: 16px;">France &amp; the Netherlands Prepaid label provided automatically</li><li style="font-size: 16px;">Austria, Belgium, Croatia, Denmark, Finland, Greece, Germany, Hungary, Ireland, Italy, Luxembourg, Poland, Portugal, Slovakia, Spain, Sweden, United Kingdom Prepaid label emailed after you submit your return</li><li style="font-size: 16px;">All other countries Return shipping is self-arranged and at your expense</li></ul>Where to send your return (only if you&#x2019;re arranging your own shipping)wool&amp; c/o TLogistics Gerolsteinbaan 7-9 5121 DN Rijen The NetherlandsPlease include your order number on your parcel.Tracking &amp; processingIf you receive a label by email or purchase your own, send your tracking number to <a data-start="1061" data-end="1079" rel="noopener">euhelp@wooland.com</a>. We&#x2019;ll begin processing your return once it&#x2019;s in transit.

Start your return at eu.wooland.com/apps/returns with your order number and zip code or email. You can:. Return shipping. Where to send your return(only if you’re arranging your own shipping). wool& c/o TLogisticsGerolsteinbaan 7-95121 DN RijenThe Ne

How do I return or exchange a wool& item?

Returns & Exchanges

How does the Gift With Purchase event work?

Which styles are eligible for the Gift With Purchase event?

Why isn't my free gift showing as €0 at checkout?

Can I return or exchange my Gift With Purchase item?

Gift With Purchase

What is your return policy?

How long does the returns and exchange process take?

Can I get a return credit refunded?

How can I track my refund?

How do I receive and use a gift card?

How do you ship and when can I expect my item?

Do you offer discounts or have sales?

Can I edit or cancel my order?

Will I be responsible for duties and taxes?

Can I use a reward code and gift card code on one order?

Do you ship outside of Europe?

What packaging does my shipment arrive in?

Can I get a price adjustment?

Orders & Shipping

Where can I learn more about the 30 day challenge?

Where can I find style inspiration for my challenge dress?

I forgot to take a photo during my 30 day challenge. Will you still accept my submission?

I purchased the dress from a secondary seller. Am I eligible for the challenge?

I bought my dress last year. Can I use it for the 30 day challenge?

How do I wash and care for my dress throughout the challenge?

Can I alternate between multiple wool& dresses during the 30 day challenge?

I already participated in the 100 Day Dress Challenge. Can I participate in the 30 day challenge?

I’ve finished my 30 days. What are the next steps?

I wore my dress for 45 days. Does that mean my reward is €45?

Can I participate in the 30 day challenge later this year?

How can I use my gift card after completing a challenge?

Can I use a dress that I didn't purchase at full price?

30 day challenge

Where can I learn more about the 100 day challenge?

I forgot to take a photo during my 100 day challenge. Will you still accept my submission?

What are some tips for caring for my dress throughout the challenge?

Can I alternate between two or more wool& dresses during this challenge?

Will I be able to get a second reward if I do the 100 day challenge again?

What are my next steps when I finish the challenge?

When will I receive my €100 gift card?

Can the children in my life also participate in the challenge?

I started my 100 day challenge but I can't finish. Can I shorten it to a 30 day challenge?

How do I return or exchange a wool& item?Updated 5 days ago