What is your return policy?Updated 9 days ago
We will gladly process returns for a refund, gift card, or exchange for up to 30 days after the date of delivery. All returned items must be in their original condition - unwashed, unworn, and unaltered. Trying an item on to determine fit is fine, but wearing the item for any amount of time will make it ineligible for return.
Gift cards and exchanges are free. Returns for refund will incur an €8 fee per order.
Policy exceptions:
- Items purchased from our Warehouse Cleanout can only be returned for an exchange or gift card.
- We don't accept any underwear returns or exchanges for hygienic reasons. Please check your measurements against the size guide before purchasing. We recommend ordering one pair to verify your correct size before ordering multiples. Bras follow our standard return/exchange policy.